← A11y Tickets

Turn Screen Reader Audit Notes into Developer Tickets

Screen reader findings are often written as tester observations. Developers need the affected flow, the expected announcement, the actual announcement, and a retestable acceptance check.

What to preserve from the test note

Ticket structure

  1. Write the title around the user task and component, not only the WCAG criterion.
  2. State the user impact before the technical fix idea.
  3. Include exact steps with the same screen reader and browser used in the audit.
  4. Add the expected and actual announcements as separate fields.
  5. List likely WCAG references to verify during implementation review.
  6. Define acceptance criteria that can be retested without private audit context.

Example conversion

Raw note:
VoiceOver/Safari, checkout step 2. In the shipping address form, the postcode field announces "edit text" and the error after submit is only shown visually.

Developer ticket:
[High] Checkout shipping form: postcode field and validation error are not announced

User impact:
Screen reader users cannot identify the postcode field reliably and do not hear why checkout submission failed.

Environment:
VoiceOver with Safari.

Steps to reproduce:
1. Open checkout step 2.
2. Navigate to the shipping address form with VoiceOver.
3. Move to the postcode field.
4. Submit the form with an empty or invalid postcode.

Expected behavior:
The field has an accessible name such as "Postcode". When validation fails, the error message is associated with the field and announced or discoverable in context.

Actual behavior:
The field is announced only as "edit text". The validation error is visible but not announced or programmatically associated with the field.

Acceptance criteria:
- The postcode input exposes a clear accessible name.
- The error message is associated with the postcode input, for example with aria-describedby or native validation where appropriate.
- After a failed submit, a screen reader user can identify the field with the error and understand how to fix it.
- Retest passes with VoiceOver/Safari and one keyboard-only pass.

Common screen reader ticket types

Paste-ready prompt for the generator

Screen reader finding:
AT/browser:
Page or flow:
Steps:
Actual announcement:
Expected announcement:
Blocked task:
Evidence:
Likely component:

Open the accessibility ticket generator and paste this structure with the audit note.

Related resources